Revisiting Linux Part 1: A Look at Ubuntu 8.04
by Ryan Smith on August 26, 2009 12:00 AM EST- Posted in
- Linux
First Thoughts
Since this is Part 1 of a 2 part series, rather than ending on a conclusion, we’ll end on some first thoughts.
In searching for an answer to our question of whether Ubuntu is good enough to convince me to switch, I ultimately have failed to find enough compelling reasons to entice me as a user to switch to Ubuntu for my day-to-day operations. I should make it clear that this is not taking price into consideration – this is only taking into account my current situation as a Windows Vista user. Ubuntu does plenty of things well and I could certainly use it for my day-to-day operations, but there are few things it does better and more things it does worse as compared to Vista, such that using Ubuntu likely hurt my productivity even after I adapted to the differences. It’s hard to fully compete with commercially developed software when you’re giving yours away for free, so I don’t consider this a surprise.
From a performance standpoint, there’s little reason to switch in either direction. As I stated early in this article performance was never a serious condition for evaluation anyhow, and the results don’t change that. Ubuntu outperforms Vista at times, but at other times it looks to be held back by compiler differences and the disadvantage of needing to play nicely with proprietary products that don’t return the favor (e.g. SMB performance). As far as I am concerned, Ubuntu performed no worse than Windows for my day-to-day needs.
Now there are some situations where performance is important enough that it can’t be ignored, and the gap wide enough to make a significant difference. In Part 2 we will be looking for these situations.
I do think there are some niches in which Ubuntu works well, where the operating system itself is the killer app. One such situation is (or rather was) the Netbook market. It’s a market that used to be dominated by Linux operating systems, including Ubuntu’s Netbook Remix. On such devices where you don’t have the resources to do anything fancy, Ubuntu’s weaknesses become less important. Meanwhile price becomes more important. However cheap copies of Windows XP specifically for the Netbook market appear to have killed this idea for now.
For what it’s worth I do have an older laptop (for guest use) that currently runs XP. For the same reason as the Netbooks, I’m considering replacing XP with Ubuntu 9.04 for the security benefits of it not being Windows. I’ve already had to wipe the machine once due to a guest getting it infected with malware.
As I haven’t gone too much in depth yet, let’s talk about user-to-user support. In spite of its user-friendly label, I have not been particularly impressed with the Ubuntu support structure. A lot of this comes down to the difficulty in finding help for existing issues, in spite of colorful names like Hardy Heron to help weed out results. Ubuntu’s Wiki, package archives, and forums all have a great deal of old information that turns up with searching. Results for 7.10 Gutsy Gibbon for example are now a historical curiosity – support ended for Gutsy back in April. Those pages and threads are largely unhelpful, and yet they clutter the search results of Google and the Ubuntu site’s search engine, pushing down more relevant information. Meanwhile the opposite is also true: results for newer versions of Ubuntu are also unhelpful.
The source of the problem comes down to 3 things. 1) Old information still exists and apparently doesn’t go away very easily. 2) Particularly for Ubuntu’s forums, they are divided up by topic but not version. 3) New versions of Ubuntu are published too often.
Now #3 is probably going to be a bit of a touchy subject, but it goes back to why we started with 8.04 in the first place. Either you’re on the upgrade treadmill or you’re not. Ubuntu moves so fast that it’s hard to jump on board. This is good from a development perspective since it allows Ubuntu to improve itself and get feedback sooner, but I don’t believe it’s good for users. A working user-to-user support system needs a lot of knowledgeable users, and the Ubuntu community is clearly full of them, but they seem to be spread out all over the place with respect to what versions they have experience with.
It’s to the advantage of less-knowledgeable users that they stick with a well-tested LTS release rather than be on the bleeding edge, but that’s not where the most knowledgeable users are. Compared to the Mac community where everyone is in sync on Leopard, or the Windows community where everyone is hating Vista and lusting over Windows 7, there’s a lack of cohesion. User-to-user support would be better served by having the community less spread out.
I have mentioned this previously, but the driver and packaging situation needs to be reiterated. While I don’t think the Linux kernel developers’ positions are unreasonable, I do think they’re hurting Ubuntu as a user-friendly operating system. The driver hell I had to go through shouldn’t have occurred, and if there was a stable API for “binary blob” drivers perhaps it wouldn’t have. The pragmatic position is that users don’t care if their drivers are open source or not, they would rather things just work. Ideals can only take you so far.
Along these lines, the packaging/repository system and the focus on it needs some kind of similar overhaul. I like how it allows updating software so easily and how easy it is to install software that is in Ubuntu’s repositories. But software that is not in a repository suffers for it. Installing software shouldn’t be so hard.
Finally, there’s the value of free as in gratis. Ubuntu may not be perfect, but I am still amazed by what it does for the price of $0.00. It’s a complete operating system, entirely for free. This is something that needs to be recognized as a credit to the developers, even if it doesn’t encourage anyone to switch.
Looking forward, coming up in the next couple of months will be the launches of Windows 7, Mac OS X 10.6 Snow Leopard, and Ubuntu 9.10. Compared to where Ubuntu stands with 8.04, there’s a year and a half of time for improvements, along with another LTS release due inside of a year. I think the new releases of Windows and Mac OS X are going to tip the scales away from Ubuntu in the immediate future, but given the lifetimes of those operating systems it’s going to give Ubuntu plenty of time to improve. This is something we’ll take a look at first-hand with Part 2 of this series when we look at 9.04 and more.
As a parting thought, we’d like to hear back from you, our readers, on the subject of Ubuntu and Linux in general. We’d like to know what you would like to see in future articles, both on the hardware and software side. Including some form of Linux in some of our hardware tests is something we’re certainly looking at, but we would like specifics. Would you like Linux-focused hardware roundups? What benchmarks would you like to see in Part 2 of this series (and beyond)? We can’t make any promises, but good feedback from you is going to help us determine what is going to be worth the time to try.
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zerobug - Monday, February 1, 2010 - link
Regarding benchmarks and Linux-focused hardware roundups, one thing worth of consideration is that while Microsoft places strong resources on O/S development to create features that will require the end users the need to get the latest and greatest powerful hardware, Linux places their efforts in order that the end user will still be able to use their old hardware and get the best user experience while running the latest and greatest software.So,the benchmarks could compare the user experience when running popular software on Microsoft and Linux O/S's, with different powerful machines.
For this, you could pick up some popular open source and proprietary (or their free equivalents) application that can run both Linux and W7. and compare the price, time and power consumption for retrieving, saving, processing, compiling, encrypting,decrypting compacting, extracting, encoding, decoding, backup, restore, nº of frames,etc, with machines in a range of different CPU and memory capacities.
abnderby - Thursday, September 3, 2009 - link
Let me say this, I am a Senior Software QA Engineer, I have been testing windows, windows apps, DB's and web sites for over 10 year now. I am what you could consider an windows guru of sorts.I have off an on always gone and tried linux from red hat 5, 6, ubuntu, suse, fedora etc... Linux is not and has not been ready for mainstream users. Sure simple email, word docs web browsing it is ok.
But in order to do many things I want to do and many advanced windows users the author and many commentors are right. Linux people need to get out of their little shell and wake up.
Linux has such great potential to be a true contenderto windows and OSX. But it lacks simple usability. Out of the box it can come nowhere close to MS or Apple offerings. The out of the box experience is truly horrible.
Hardware drivers? good luck I run RAID cards that have no support. Forget the newest graphics and sound cards. Connecting to shares just as the author mentioned a hassle of a work around.
Again as stated elsewhere Linux needs someone who programs and or scripts to get things done right. I have neitherthe time or patience for such. I use command line when needed. I would rather have 2 or 3 clicks and I am done then have to remember every CLI for every thing I need to do.
Time is money, time is not a commodity. Linus wastes too much time.
It is geting better with each distro true. But It has been 11 years from red hat 5?? and Linux is not a whole lot better than it was then.
What is needed if Linux really wants to make a stand in the desktop space, is a unified pull togeher ofall distro's. Sit down and truly plan out the desktop. Put together a solid platform that out of the box can really put the hurt on MS or Apple.
Look what Apple did with OSX! And how many developers are wrking on it? How many developers are working on Linux all distro's? OSX is a jewel in 7 years it has matured much farther than any *nix distro. And has a following that cannot yet be challenged by any distro available.
Why is it that when win2k came out Linux was claiming to be superior, and yet after 10 years of development it is hardly comparable to XP let alonevista/win 7 or OSX?
You guys really need to wake up and smell the coffee!
Penti - Monday, September 7, 2009 - link
Of course it's not ready for consumer desktops, there are no serious distributions for that.It means no DVD player OOB, no proprietary codecs, no video editing software, no proprietary drivers which works magically. Of course not is SLED and RHEL Desktop ready for normal users it's targeted for Linux admins to set up the environment. Community distributions won't have as easy time to be set up by those. Community distros will also always lack the above mentioned stuff. It's simply not legal for them to offer it OOB. OS X is actually older then Linux and ran on x86 before Apple bought Jobs NeXT company. It's also supported by an OEM. (OEM = Themselves). Which no Linux dist is. It also uses many GNU technologies like GCC, X11 (optional but included on disc), bash shell and so on, and of course SAMBA for SMB/CIFS, on the server edition they use a modified openldap server, dovecot and postfix for mail, Apache, PHP, Perl, MySQL etc. Stuff thats developed on Linux and has matured thanks to it.
There's a lot of problems with having just community supported stuff, but that doesn't mean it's useless or sucks. Sure the kernel aren't really helping getting drivers in there, by locking out closed source stuff but they end up useless if they are proprietary and not updated any way. For the servers just buy RHEL or SLES certified stuff and you get all the hardware support-needed. But on the other hand you wouldn't be much successful in running 7 year old video drivers in Windows either. Community distros definitively don't need to cease existing for the creation of a commercial one. But there will never be one linux and that's really the beauty of it not the course. It wasn't meant to be something rivaling windows and the kernel developers has no desire to create a distro. That's why we can see Linux in stuff like Android and Maemo. And from home routers to mainframes and supercomputers. For a commercial entity targeting that many devices wouldn't be possible. Not with the same basic code and libraries. There are definitively some top notch products and solutions based on Linux and GNU. But Linux doesn't want anything as it's not an entity. And it's really up to GNOME and KDE to create the desktop environment. It's not the distros that shape them and write all the libraries that software developers use to create their software. As there are no major consumer desktop distro maker there is also no one that can really steer them by sponsoring work and holding discussions either. Not towards a unified desktop environment for normal non-tech users anyway. Also GNOME and KDE has no desire to create a exclusive platform around their software. OS X is a innovative 20 year old OS (since commercial release) and is actually based on work before then (BSD code). OS X UI is really 20 years into it's making and builds heavily on the next/openstep framework. On other Unixes there hasn't been any such heritage to build on, X was an total mess on commercial Unixes and I would actually say it's a lot better and more streamline now. There's just Xorg now, sure there are a lot of window managers but only two major environments now so it's still better then when all the vendors had it's own and couldn't make up it's mind on which direction to go and standardize on. In the middle of the 90's there where like at least 4 major Unix vendors that all had their own workstations.
fazer150 - Friday, September 4, 2009 - link
which Linux distro have you tried? did you try the PCLinuxOS which is atleast as usable as windows xp, 2003?nilepez - Sunday, August 30, 2009 - link
Most end users are not comfortable with the command line. Linux, even Ubuntu, is still not ready for the masses. This shouldn't be confused with the quality of the OS. It's mostly GUI issue. I've also had some issues with installers failing. Some were solved from an xterm and others just didn't work.It wasn't a big deal in most cases, because there's generally another program that can get the job done, but for the typical home user, it's a deal killer. Nevertheless, I must give credit where credit is due, and Ubuntu has made huge strides in the right direction. The UI isn't close to Windows 7 and I suspect it's not close to OS X either, but Canonical is moving in the right direction.
Etern205 - Thursday, August 27, 2009 - link
See this is the problem with some of linux users, you guys are some what always closed in a nutshell. What you may think is easy does not mean the rest of the world will agree with you. In this day and age, people what to get things done quickly and use the least amount of time as possible. For Mac OS X and Windows getting a simple task done takes like 3 simple clicks, for Ubuntu performing the same tasks requires the user to do extensive amount of research just to complete it.I'm glad this article was written by a author who has not head into linux terriroty before and it shows the true side of linux from the perspective of a new user.
If you like to do ramen coding and so forth does not mean the others will. If linux want's to become mainstream, then they really need to stand in the shoes of Joe or Jane.
forkd - Saturday, October 31, 2009 - link
I use mac, windows and linux and I must disagree with your assessment of "this is the problem with some linux users"This article, and this site for that matter, comes from the perspective of a windows (and some mac) user looking at linux. More specifically Ubuntu. From this point of view of course Linux is difficult. A person who is linux focused thinks windows is difficult at first too and is likely to criticize. If you take the time to learn something instead of just criticizing something because it is different you may be a lot happier.
fepple - Thursday, August 27, 2009 - link
Check out all the usability studies the Gnome Project does, then come back and make some more generalization :)SoCalBoomer - Thursday, August 27, 2009 - link
Again - those are done by Linux people. His points are right on. . .someone a while ago did a "Mom" test, which is closer to what is needed, not people who know computers doing studies on usability.